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 Privacy Notice
 Due to the nature of our work, we are splitting this privacy notice into two sections. Section 1 
    is about your personal data (contact details, etc.) which you exchange with us in the course of 
    setting up a business relationship with IT&T.
 
 Section 2 concerns personal data which may be present in the documents you provide to us 
    for translation.
 
 Section 1: Your personal data
 
 IT&T acts as a data controller, and as such has contractual reasons for 
    obtaining and keeping personal data you provide to us as a representative of your company. 
    We only collect basic personal data about you which does not include any special types of 
    information or location based information. This does, however, include name, company or 
    personal email address, company or personal address, and one or two phone numbers 
    (landline and/or mobile).
 
 How we collect your data
 
 IT&T only collects your data directly from you. We do not engage third parties 
    to provide us with your personal data.
 
 Why we need your data
 
 We need to know this basic personal data in order to provide you with on-going 
    organisational updates and information in line with our overall contract with you. We will not 
    collect any personal data from you that we do not need.
 
 What we do with your data
 
 All the personal data we process is processed by our staff in the Netherlands and in Italy however for the purposes 
    of IT hosting and maintenance this information is located on servers within the European 
    Union. No third parties have access to your personal data unless the law allows them to do so.
 
 We have an Information Security Policy in place to oversee the effective and secure 
    processing of your personal data.
 
 How long we keep your data
 
 We are required under Dutch tax law to keep your basic personal data (name, address, contact 
    details) for seven years, after which time it will be destroyed.
 
 What are your rights
 
 If at any point you believe the information we process on you is incorrect, you can request to 
    see this information and have it corrected or deleted. If you wish to raise a complaint on how 
    we have handled your personal data, you can contact us to have the matter investigated. 
    Please see the Subject Access Request page on our website for more 
    information: https://www.itandt.net/gdpr/subject-access-request-policy/
 
 If you are not satisfied with our response or believe we are processing your personal data not 
    in accordance with the law you can raise a complaint to the Dutch Data Protection Authority https://autoriteitpersoonsgegevens.nl/en/
 
 Section 2: Personal data contained within documents for translation
 
 As the primary data controller it is your obligation to ensure that you have consent from the 
    data subject or otherwise lawful grounds for sending us content containing personal data for 
    translation.
 
 This is especially true for content containing special categories of personal data.
 
 IT&T acts as both a data processor and a joint controller of personal data 
    present in documents for translation. This is because in order to fulfil our contracts with you, 
    we need to engage sub-processors, and therefore have responsibility over how your data 
    reaches them.
 
 What we do with personal data in content for translation
 
 We do not extract personal data in translation content for processing outside the context of 
    the translated documents.
 
 For the purposes of IT hosting and maintenance the files are stored on servers within the 
    European Union.
 
 We have an Information Security Policy in place to oversee the effective and secure 
    processing of data within documents for translation, including personal data.
 
 Entire documents for translation are shared using secure means with approved and compliant 
    third party language service suppliers as part of pre-contractual enquiries and then as part of 
    the contract fulfilment.
 
 Third Country Data Transfers
 
 For the fulfilment of some contracts, we may need to transfer the data to language service 
    suppliers outside of the EU and EUÕs list of Adequate Countries. This is because most Chinese 
    translators, for example, are based in China. If we need to send a document outside the 
    EU/EEA in order to fulfil your contract (in accordance with article 49b of the GDPR regulations), 
    we will inform you. It is up to you to make sure the data subject is also aware of this and gain 
    their explicit consent.
 
 Special Categories of Personal Data
 
 If your documents contain special categories of personal data belonging to a third party data 
    subject, it is your obligation to obtain the relevant consent and establish lawful grounds for the 
    processing of that data according to articles 6 and 9 of the regulations.
 
 We will make every effort to identify special categories of personal data within documents you 
    provide to us prior to starting the translation workflow so appropriate measures can be taken.
 
 We might ask you to redact identifiable information in order for us to minimise risk to the data 
    subject before starting the translation workflow, especially if the contract would necessitate 
    sending the document to language service suppliers outside of the EU/EEA.
 
 No documents containing special categories of personal data will be stored in a Translation 
    Memory (TM).
 
 How long we keep your data
 
 We are required under Dutch tax law to keep your basic personal data (name, address, contact 
    details) for seven years, after which time it will be destroyed.
 What are your rights
 
 If at any point you believe the information we process is incorrect you can request to see this 
    information and have it corrected or deleted. If you wish to raise a complaint on how we have 
    handled personal data within documents for translation, you can contact us to have the matter 
    investigated. Please see our Subject Access Request page on our website for more 
    information: https://www.itandt.net/gdpr/subject-access-request-policy/
 
 If you are not satisfied with our response or believe we are processing your personal data not 
    in accordance with the law you can raise a complaint to the Dutch Data Protection Authority https://autoriteitpersoonsgegevens.nl/en/
 
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